Client: HigherEd Jobs
Visual Design: Mark Johnson & Stren Pipkin
UX Design: Leanne Shepel
Firm: Seven Design
HigherEd Jobs is a leading source of career information for academics. Our task was to design a more engaging and intuitive user experience than the current website provided.
In starting the project we did a heurtistic evaluation on the site which uncovered some issues with the flow. Most job seekers were required to click at least three times in order to view individualized job results. Also as part of the existing design, if a job seeker had a HigherEd Jobs account, he or she would receive recommended jobs on the account page based on past search criteria. The HigherEd Jobs account page which was supposed to serve as a central hub for the users information was disconnected from the users resumes and cover letters.
We sent a survey to a select group of HigherEd Job users to determine their needs as a job seeker. The subjects reported it was difficult to view individualized job results and some mentioned wanting the ability to further sort through jobs in the current long list of results. In reviewing the analytics and survey results, we felt users needed a central place where they could access their resumes, cover letters, search agents, saved jobs and completed applications. We ensured this by creating a centralized dashboard for every user, so busy academics could update and manage their personal information easily and view recommended jobs based on prior search history. We also gave users the ability to sort job results by category, position type, institution and keyword making it much easier to find tailored results.
The site is currently in development and is scheduled to launch in the spring of 2014.